WhatsApp AI assistant · Nexus
Nexus is our AI WhatsApp assistant for businesses. It answers every enquiry in seconds, day or night, asks the right questions, books calls and appointments, and hands customers to your team when it matters.
Replies in seconds, 24/7
On your own WhatsApp number
Live in about a week
What you get
Every message gets a fast, helpful reply, including voice notes and photos. No more leads going cold while they wait.
Nexus finds out what the customer needs, their budget or details, and their timing, so your team only spends time on serious enquiries.
When a customer is ready, Nexus agrees a day and time and alerts your team by email. Your team always confirms.
If someone goes quiet, Nexus sends one polite check-in so they don’t slip away.
When a customer asks for a person, has a complaint or needs something only you can answer, Nexus passes the chat to your team and emails you.
See every chat, each lead’s details and how ready they are to buy. Reply yourself or switch Nexus off for any chat, any time.
Pricing
Every plan includes your official WhatsApp Business connection, so there are no other bills to pay. Prices in TTD, billed monthly.
Starter
TTD 1,500/mo
+ TTD 1,500 one-time setup
For a single business that wants every enquiry answered.
✓ 1 WhatsApp number
✓ 24/7 AI replies, including voice notes and photos
✓ Call or appointment requests
✓ Email alerts and hand-off to your team
✓ Automatic follow-ups
✓ Dashboard with every chat and lead
Growth
Most popular
TTD 2,500/mo
+ TTD 1,500 one-time setup
For businesses that live by their calendar.
✓ Everything in Starter
✓ Google Calendar sync
✓ Monthly results report
✓ Changes to how Nexus answers, on request
Pro
From TTD 4,000/mo
Setup quoted
For multiple branches or custom needs.
✓ Everything in Growth
✓ Multiple WhatsApp numbers or branches
✓ Live stock or inventory answers
✓ Custom integrations with your systems
Each plan covers up to 500 new chats a month; above that, extra chats are TTD 1 each. Bulk WhatsApp broadcasts, promotional messages and ad spend are not included.
From the Lab
Nexus answers NGU Media’s own WhatsApp. Send a message and see how it replies, qualifies and books, then ask for one set up for your business.
How it works
01
We learn how your business works and which plan fits.
02
You send us your hours, services, policies and how bookings work.
03
We connect your number to the official WhatsApp Business connection, and you and your staff test Nexus before any customer sees it.
04
Nexus starts answering, and you watch every chat from your dashboard.
Something else? Ask on WhatsApp and a real person on the team follows up.
Is this allowed on WhatsApp?
Yes. Nexus is a purpose-built business assistant on the official WhatsApp Business connection through 360dialog, a Meta partner. It handles your enquiries and bookings; it is not a general-purpose chatbot.
Will customers know it’s AI?
Nexus writes like a friendly member of your team. If a customer sincerely asks whether they are talking to a person, it tells them it is an assistant and offers to pass them to your team.
What if it doesn’t know the answer?
It never makes things up. It tells the customer it will check with your team and alerts you.
Will it offer discounts or promise things?
No. It only shares prices and policies you have approved, and never confirms a booking itself. Your team has the final say.
Can I take over a chat?
Yes, any time. Reply from the dashboard or switch Nexus off for that chat.
Does it keep my number?
Yes. Nexus answers on your existing business number. We set up and pay for the WhatsApp Business connection as part of your plan.
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Answer a few questions about your business and we’ll come back with a recommendation, usually within one call.
